• Will you place ads on my site?
• Am I allowed to advertise on my site?
• What forms of payment do you accept?
• Are your server's Unix, or NT?
• Do you allow adult sites?
• Is tax included with my monthly or yearly plan?
• What control panel do you use?
• Can I pay monthly?
• Can I host friends?
• How long does it take to setup my
• Are there any hidden costs, or setup fees?
• Do you offer telnet or shell access?
• Can I password protect directories?
• How long does it take to get my domain working?
• What do I set my domains name server's to?
• Do you included Domain Name registration with hosting packages?

Will you place ads on my site?

We will NOT place ads on your site.

Top

Am I allowed to advertise on my site?

Yes.
You are not only allowed but we will provide you with the scripts needed for some types of commercial advertiseing.
We can point you to more advanced advertiseing products, if needed

Top

What forms of payment do you accept?

We accept most common forms of payment.
Visa, Master Card, check and credit cards.
Sales are routed through PayPal's secure site. If you choose to make payments by check you are required to select a yearly plan.
Accounts paid by check will not be activated prior to funds being cleared.

Top

Are your server's Unix, or NT?

Our servers are Linux Red Hat 7.3. and Red Hat 9.0

Top

Do you allow adult sites?

Yes, adult content is fine but we do not allow porn sites.

Top

Is tax included with my monthly or yearly plan?

Yes, tax is included within the price.
Tax is included with all services we provide except where stated otherwise.

Top

What control panel do you use?

The control panel we use is called Cpanel.
A demo of Cpanel can be found here Login with the username demo, and the password demo.

Top

Can I pay monthly?

Yes, you may pay monthly but we encourage you to take advantage of our yearly plans.
Yearly plans offer convenience at a bargain rate.

Top

Can I host friends?

Yes, you may host your friends.

Top

How long does it take to setup my

Your account will be setup within 24 hours of receiving your first payment.
If it takes longer than 24 hours, and it is our fault, you will be refunded for the first month.

Top

Are there any hidden costs, or setup fees?

No.
All fees and charges are listed.

Top

Do you offer telnet or shell access?

No.
Due to security reason's we do not offer telnet or shell access.
You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs.

Top

Can I password protect directories?

Yes.
You can password protect directory's within CPanel.

Top

How long does it take to get my domain working?

It usually takes 24-48 hours for a domain to fully propagate.

Top

What do I set my domains name server's to?

Please read your welcome e-mail. If you have lost your welcome email you can email us requesting your dns.

Top

Do you included Domain Name registration with hosting packages?

Yes, in some cases.
Those who choose to make their payments yearly may register 1 dot.com name at Homeport West as a free value added feature.
This is a short term, non-advertised, promotion and will end soon.

Top